Technology From Trusted Partners. Expertise From Safora.
Safora Technet brings together a carefully selected ecosystem of technology providers to deliver solutions across connectivity, cloud, data centre, cybersecurity, AI and customer experience.
Safora Technet Enterprise Cloud Infrastructure
A software-defined interconnection platform that bypasses the public internet — direct, private, high-speed connectivity between enterprise workloads, colocation facilities and the major cloud providers, with lower latency, lower data transfer costs and no exposure to public web congestion.
Interconnection core
- Direct cloud on-ramps — private connections to AWS, Microsoft Azure, Google Cloud, Oracle Cloud and IBM Cloud
- Virtual cloud router — Layer 3 routing deployed in minutes, no physical hardware or routing appliances to manage
- Hybrid multicloud — private cloud-to-cloud data movement, low-latency cross-connects, enterprise WAN links
- Traffic control — policy-based route filtering, jumbo frames for big-data throughput, automated bandwidth scaling
- Unified console — self-service portal and APIs for circuit configuration, port monitoring and end-to-end telemetry
Infrastructure suite
- Bypass the public web — private, SLA-backed routing away from internet congestion, packet loss and public exposure
- Egress cost optimisation — lower data egress rates than internet transport, with predictable network spend
- Enterprise security — built-in redundancy, private transport with optional encryption, integrated virtual network functions (VNFs)
- AI & high-density ready — carrier-neutral data centres equipped for high-density compute and direct-to-chip liquid cooling
Key connectivity scenarios
Multicloud interconnect
High-speed private routing between cloud providers (e.g. AWS to Azure) without hairpinning traffic back through your data centre.
Hybrid enterprise extension
Link on-premises branches and private colocation cages directly to core public cloud resources.
AI & analytics workloads
Bulk syncing, backup and model-training transfers over high-bandwidth jumbo frames at deterministic latency.
Disaster recovery & replication
High-throughput, resilient site-to-site connectivity for fast failover and data redundancy.
What Safora Technet handles. Turnkey network design, port provisioning, virtual router deployment, gateway setup on AWS / Azure / GCP, end-to-end circuit enablement and 24/7 infrastructure support.
Safora Technet WhatsApp & CX Automation
A unified conversational platform bringing omnichannel engagement, automated customer workflows and interactive messaging into one hub — so brands can convert leads, streamline service requests and automate the full customer lifecycle across WhatsApp, SMS, voice and email.
Automation core
- Connect — WhatsApp Business API, SMS, voice / IVR, email, social media and web chat
- Engage — two-way live chat, interactive WhatsApp Flows, rich-media broadcasts, dynamic templates
- Intelligent routing — keyword-based department assignment, auto lead routing to telecallers, round-robin distribution
- Conversational AI — 24/7 virtual assistants, automated FAQs, structured data capture
- Observe & manage — shared team inbox, agent productivity tracking, interaction timelines, conversion analytics
Enterprise suite
- Leads automation — multichannel ad capture, instant qualification, automated telecaller push
- Service & support automation — ticketing, grievance handling with tracking IDs, SLA compliance
- Transactional workflows — real-time updates, payment reminders, digital receipts, booking confirmations
- Ecosystem integrations — webhooks and APIs to sync with your CRM, EMR / HMS, ERP and LMS
Packaged by industry
Healthcare
Digital appointment booking, real-time doctor schedule sync, pre-visit reminders and post-consultation follow-ups.
BFSI
Loan and EMI discovery, verified document updates, automated collection workflows and lead routing to sales agents.
EdTech
Omnichannel admission enquiries, multi-touch fee reminders and automated student grievance management.
Real estate
Property showcases with multimedia brochures, instant site-visit scheduling and booking follow-ups.
What Safora Technet handles. Platform architecture and onboarding, Meta WhatsApp Business Account (WABA) setup and verification support, custom conversational flow design, core system integrations (CRM / ERP), team training and managed post-launch support.
Safora Technet AI Video Analytics
Connect any brand of CCTV and run 150+ AI analytics locally, on-site. Video stays where it was captured — only alerts, metadata and requested clips travel upstream, so existing cameras become an intelligence layer without a cloud round-trip.
Capabilities
- Object detection — people, vehicles, animals, weapons, fire, PPE
- Face recognition — search and watchlist matching
- Behaviour detection — fights, falls, loitering, vandalism
- ANPR — number plates, day or night
- Crowd analytics — density, flow, stampede-risk scoring
- Pose & gesture — distress postures, safety violations
Packaged by mission
Smart City
Illegal dumping, potholes, wrong-way movement, no-helmet riding, stubble burning, stray animals.
Traffic management
Traffic density and flow, vehicle classification, average speed, red-light and overspeeding violations.
Surveillance
Intrusion, loitering, objects left behind, people counting, face recognition, incident detection.
Where it runs
Manufacturing. PPE and zone-entry violations flagged the moment they happen, logged and time-stamped as evidence — on the cameras already installed.
Workplace. Touchless attendance by face, tailgating and watchlist alerts, occupancy for mustering — one camera feed, no cards or turnstiles.
Command centre. Live and recorded feeds, map view with incident pins, an evidence timeline with clip export — one pane of glass across every site.
Public safety. Predictive crowd-density alerts minutes before a threshold is breached, plus lost-person search and restricted-item scanning.
Built for India's regulatory surface. Designed to interoperate with the vehicle and licence data authorities already run, and to produce evidence in the form courts and auditors already accept — IT Act §65B-ready chain of custody, DPDP 2023 consent and retention controls, audit-ready export packs.
The appliance. NVIDIA Jetson Orin compute, up to 32 cameras at 1080p, 1TB NVMe with WORM evidence storage, 4G LTE / Wi-Fi 6 / Gigabit fibre connectivity, ONVIF / RTSP / RTMP / Hikvision / Dahua support — 20W, fanless, DIN-rail or wall mounted.
Safora Technet Zoom CX
Transform customer interactions with Zoom's AI-powered Contact Center and Customer Experience platform. Zoom CX brings together omnichannel engagement, intelligent routing, self-service, AI-powered agent assistance, workforce management, quality management and analytics — provisioned and supported by Safora Technet as your regional partner.
- Omnichannel Contact Center (CCaaS)
- Intelligent routing and self-service
- AI-powered virtual agents for chat and voice
- AI Companion and AI Expert Assist for agents
- Quality management, interaction recording and speech analytics
- Workforce management, forecasting and scheduling
- Customer experience analytics and insights
- CRM, ITSM and custom application integrations
What Safora Technet handles. Licensing and provisioning, solution setup and rollout, integrations, agent and administrator enablement, and ongoing local support — helping your customer experience operation adopt Zoom CX effectively and stay supported after go-live.
Safora Technet SD-WAN
A cloud-managed SD-WAN platform that brings connectivity and security together on one appliance, one console and one policy model — application-aware routing across every branch, with security applied consistently rather than bolted on site by site.
SD-WAN core
- Connect — multi-WAN, overlay, routing
- Control — application steering, QoS, SLA
- Secure transport — encrypted overlay, route authorisation
- Branch services — LAN, DHCP, DNS, client visibility
- Observe & manage — telemetry, roles, APIs, automation
Security suite
- Stateful, zone-based firewall
- Threat protection — IPS, anti-spoofing, DDoS, rate limiting
- Secure DNS and 80+ category web filtering
- Security analytics and audit-ready governance
Any topology, any transport. Hub-and-spoke, full mesh, partial mesh, local breakout or direct branch-to-branch — mixed and matched per site, over MPLS, broadband, 4G/5G, satellite or private circuits, with traffic classified and routed by application in real time.
Zero-touch deployment. Devices authenticate to the cloud, pull their templates and policy, and come online without a truck roll or an engineer on site — built to onboard a handful of branches or several thousand in parallel.
- Retail
- Healthcare
- Education
- Manufacturing
- Finance
- Enterprise
